How We Work

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Our goal is to provide you with the simplest solution in receiving your passport back in the time you require. Our online process has been used by hundreds of thousands of passport applicants and is proven to be a very efficient solution.

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  • The process starts online by completing a few questions about your self and your upcoming travels.
  • Our online registration form for our services is easy and quick.
  • At the end of our online form, we will request your payment information. We do require payment upfront in order to reserve a limit reservation on your behalf in order to guarantee to process of your passport application in the time you will get to select.

[/item][item title=”What Happens Once Your Order Is Placed?”]

  • Based on the services you have selected at purchase the system will provide you with the required forms and instructions you will need in order to complete the required items for processing
    • Behind the scenes, our staff will be looking over your account for any potential issues with the reservation and will be documenting your order as the process continue.
    • This Passport Representative will also be with you every step of the way: From the moment you place the order to the time you have received your US Passport in your hands.
    • Our Representative will review all documentation with you and resolve any questions you may have on what is being required of you to submit.

[/item][item title=”Submitting Your Documentation”]

  • Once your done completing the required forms which should take you no more than 20 mins to complete with our process, you will need to submit them to one of our five processing locations
  • Your passport representative will go over the shipping address and shipping details with you. Furthermore, our representative will do one last check with you that you have everything needed prior to shipping.

[/item][item title=”Processing Of Your Application”]

  • Once your documentation is received by one of our passport couriers they will also take one last look at your documentation to ensure nothing has been missed prior to processing
  • Your Application will be submitted to the Department of State for processing and procurement.
  • Best of all your application is guaranteed to be processed within the time frame you selected or the services are free.

[/item][item title=”Shipping Of Your US Passport”]

  • Your US Passport will be released back to our couriers where they will prepare and shipping back your passport to you overnight. 
  • Our system will alert you of the passports release as we will need someone to be at your location to sign for the passport. We do require signatures upon delivery to ensure your US Passport is delivered securely.

[/item][item title=”Our Experience and Customer Service Will Surpass Your Expectations”]

  • You will receive live help and updates on your passport throughout this process.
  • You will receive additional support on any process you need assistance with and quick answers to any problems you have with your processing.
  • We do everything fast… We understand that your time is precious and we don’t want to take any of it that we don’t need. When you need results we will be there to deliver.

[/item][item title=”What Happens If The Passport Agency Does Have A Problem With Your Application:”]

  • Unlike other processes, our services will receive notice from the Department of State the day your passport application is suspended or denied.
  • We understand that this can sound scary, so our Passport Representative will call and review the reasoning behind the suspense and what we can to rectify it. 
  • Most suspensions can be resolved within 24 hours with little to no additional documentation needed. 
  • Regardless of the issues, our services will work with you and the passport agency to make sure your application is still processed and delivered back to you before your travels

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Have Additional Questions Or Need More Information On Our Services…. Great! We are available to speak with you any time Monday through Fridayfrom 9 AM to 6 PM EST. Require a response after hours?…. Not A Problem! We respond to questions all day every day via our support email at:  [mwdc_get_option option_name=”email”]